Return Policy

1. Nature of Our Products

GamekeyDiscounter.com sells digital products such as software licences and game keys. These are delivered electronically and can often be used immediately after delivery.

2. Standard Refund Rule

As a general rule, orders are non-refundable once a key has been delivered or revealed in your account/order flow.

3. Eligible Refund Cases

A refund may be considered where:

• The delivered key is invalid or non-working
• A duplicate or incorrect key was issued by mistake
• Payment was charged multiple times in error
• Applicable consumer law requires a remedy

4. Non-Eligible Cases

Refunds are typically not granted if:

• You purchased the wrong item, platform, or region by mistake
• Your system does not meet product requirements
• You changed your mind after key delivery/reveal
• The key was activated on the wrong account by the customer

5. How to Request a Refund

Send your request to info@gamekeydiscounter.com and include your order number plus a clear explanation.

6. Evidence Requirements

To review your claim, we may request screenshots, activation errors, or other technical evidence.

7. Review and Processing Time

Refund requests are reviewed case by case. If approved, refunds are typically processed to the original payment method within 5-10 business days.

8. Chargebacks

Please contact support before initiating a chargeback. Unjustified chargebacks may result in additional checks or account restrictions.

9. Consumer Rights

This policy does not limit mandatory consumer rights under applicable law.

10. Contact

For return-policy questions, contact info@gamekeydiscounter.com with your order reference.